Terms of Service

These terms govern your use of the IAI Logistics software provided by D Shchupak, LLC, a limited liability company registered in Delaware, United States. By creating an account you agree to them.

1. What the service is

IAI Logistics is a subscription web application for road freight carriers. It helps you manage vehicles, drivers, trips, driving-time compliance, consignment notes and invoicing, with a Telegram interface for drivers and dispatchers.

We provide software only. We do not carry goods, we do not act as a freight forwarder, broker or agent, and we are not a party to any transport contract you enter into. Documents the service helps you produce, such as invoices and CMR consignment notes, are yours — you are responsible for their accuracy and legal validity.

2. Who may use it

The service is for businesses. By registering you confirm that you are doing so on behalf of a company and that you are authorised to bind it. It is not intended for consumers, and consumer withdrawal rights do not apply.

3. Your account

• Keep your credentials confidential; you are responsible for activity under your account
• Give accurate company and billing information and keep it current
• Tell us promptly if you suspect unauthorised access

4. Trial and subscription

• New accounts get 30 days free, with all features and no payment details required
• After the trial, the subscription is charged monthly per vehicle: €20 per vehicle for vehicles 1–5, €16 for vehicles 6–15, and €12 for each vehicle from the 16th. Prices are exclusive of any applicable taxes
• The vehicle count is taken from the vehicles active in your account during the billing period
• Payments are processed by Stripe. We do not receive or store your card details
• You can cancel at any time, effective at the end of the current billing period. We do not refund part-used periods unless the law requires it
• We may change prices with at least 30 days' notice by email; changes never apply to a period you have already paid for

5. Your data, and your drivers' data

The data you put into the service stays yours. We process it to provide the service and on your instructions, as described in our Privacy Policy. You can export your data at any time while your account is active.

Because the service records vehicle positions and driving times, you are responsible for having a lawful basis for that processing, for informing your drivers, and for completing any consultation your national law requires. Position tracking and its retention period are under your control in the application settings, including switching it off.

6. Acceptable use

You agree not to:

• Use the service unlawfully, or to track individuals without a lawful basis
• Attempt to access another customer's data, or to probe or disrupt the service
• Resell or provide the service to third parties without our written agreement
• Upload malicious code, or content you have no right to upload
• Use integrations in breach of the terms of the third-party platform concerned, including freight exchanges

7. Third-party services

The service can connect to systems operated by others — telematics providers, freight exchanges, Telegram, mapping and routing services. Your use of those remains governed by your agreement with them. We are not responsible for their availability, accuracy or decisions, including a suspension of your account by any of them.

Route calculations, distances, driving-time figures, weather and off-route alerts are aids to judgement, not guarantees. The driver and the operator remain responsible for lawful and safe operation, including compliance with Regulation (EC) 561/2006 and with vehicle restrictions on any road actually taken.

8. Availability

We work to keep the service available and to warn you before planned maintenance, but we do not promise uninterrupted operation. The service is provided "as is" and "as available", without warranties beyond those that cannot lawfully be excluded.

9. Liability

To the extent permitted by law, neither party is liable for indirect or consequential loss, loss of profit, loss of business or loss of data. Our total liability arising out of or in connection with these terms in any twelve-month period is limited to the fees you paid us in that period.

Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot lawfully be limited.

10. Suspension and termination

You may close your account at any time. We may suspend or terminate an account for non-payment, for a breach of these terms, or where required by law — and, other than in urgent cases, we will give you notice and a chance to put things right first. After termination you have 30 days to export your data, after which it is deleted as described in the Privacy Policy.

11. Changes to these terms

We may update these terms. Material changes will be notified by email at least 30 days in advance. Continuing to use the service after they take effect means you accept them; if you do not, you may cancel before that date.

12. Governing law

These terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules. Mandatory consumer or employee protections available to you under the law of your own country are not affected.

13. Contact

Questions about these terms: contact@iailogistics.com